Turn off Help and Support Center Microsoft Knowledge Base search

This policy setting specifies whether users can perform a Microsoft Knowledge Base search from the Help and Support Center. The Knowledge Base is an online source of technical support information and self-help tools for Microsoft products and is searched as part of all Help and Support Center searches with the default search options. If you enable this policy setting it removes the Knowledge Base section from the Help and Support Center “Set search options” page and only Help content on the local computer is searched. If you disable or do not configure this policy setting the Knowledge Base is searched if the user has a connection to the Internet and has not disabled the Knowledge Base search from the Search Options page.

Additional Information

  1. Registry path is:

    HKEY_LOCAL_MACHINE -> Software -> Policies -> Microsoft -> PCHealth -> HelpSvc # MicrosoftKBSearch

  2. The Administrative Template path is:

    System -> Internet Communication Management -> Internet Communication settings


* Making mistakes while changing registry values can affect your system adversely. We recommend you to create a System Restore point before making registry manipulation. If you're new to Registry Editor, read this beginner's guide.
** To locate the registry and administrative template path, checkout beginner's guide.
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