Microsoft Support Diagnostic Tool: Turn on MSDT interactive communication with support provider

This policy setting configures Microsoft Support Diagnostic Tool (MSDT) interactive communication with the support provider. MSDT gathers diagnostic data for analysis by support professionals. If you enable this policy setting users can use MSDT to collect and send diagnostic data to a support professional to resolve a problem. By default the support provider is set to Microsoft Corporation. If you disable this policy setting MSDT cannot run in support mode and no data can be collected or sent to the support provider. If you do not configure this policy setting MSDT support mode is enabled by default. No reboots or service restarts are required for this policy setting to take effect. Changes take effect immediately.

Additional Information

  1. Registry path is:

    HKEY_LOCAL_MACHINE -> SOFTWARE -> Policies -> Microsoft -> Windows -> ScriptedDiagnosticsProvider -> Policy # DisableQueryRemoteServer

  2. The Administrative Template path is:

    System -> Troubleshooting and Diagnostics -> Microsoft Support Diagnostic Tool


* Making mistakes while changing registry values can affect your system adversely. We recommend you to create a System Restore point before making registry manipulation. If you're new to Registry Editor, read this beginner's guide.
** To locate the registry and administrative template path, checkout beginner's guide.
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