Configure Solicited Remote Assistance

This policy setting allows you to turn on or turn off Solicited (Ask for) Remote Assistance on this computer. If you enable this policy setting users on this computer can use email or file transfer to ask someone for help. Also users can use instant messaging programs to allow connections to this computer and you can configure additional Remote Assistance settings. If you disable this policy setting users on this computer cannot use email or file transfer to ask someone for help. Also users cannot use instant messaging programs to allow connections to this computer. If you do not configure this policy setting users can turn on or turn off Solicited (Ask for) Remote Assistance themselves in System Properties in Control Panel. Users can also configure Remote Assistance settings. If you enable this policy setting you have two ways to allow helpers to provide Remote Assistance: “Allow helpers to only view the computer” or “Allow helpers to remotely control the computer. “The “Maximum ticket time” policy setting sets a limit on the amount of time that a Remote Assistance invitation created by using email or file transfer can remain open. The “Select the method for sending email invitations” setting specifies which email standard to use to send Remote Assistance invitations. Depending on your email program you can use either the Mailto standard (the invitation recipient connects through an Internet link) or the SMAPI (Simple MAPI) standard (the invitation is attached to your email message). This policy setting is not available in Windows Vista since SMAPI is the only method supported. If you enable this policy setting you should also enable appropriate firewall exceptions to allow Remote Assistance communications.

Customize warning messages

This policy setting lets you customize warning messages. The “Display warning message before sharing control” policy setting allows you to specify a custom message to display before a user shares control of his or her computer. The “Display warning message before connecting” policy setting allows you to specify a custom message to display before a user allows a connection to his or her computer. If you enable this policy setting the warning message you specify overrides the default message that is seen by the novice. If you disable this policy setting the user sees the default warning message. If you do not configure this policy setting the user sees the default warning message.

Turn on bandwidth optimization

This policy setting allows you to improve performance in low bandwidth scenarios. This setting is incrementally scaled from “No optimization” to “Full optimization”. Each incremental setting includes the previous optimization setting. For example:”Turn off background” will include the following optimizations:-No full window drag-Turn off background”Full optimization” will include the following optimizations:-Use 16-bit color (8-bit color in Windows Vista)-Turn off font smoothing (not supported in Windows Vista)-No full window drag-Turn off backgroundIf you enable this policy setting bandwidth optimization occurs at the level specified. If you disable this policy setting application-based settings are used. If you do not configure this policy setting application-based settings are used.

Allow only Windows Vista or later connections

This policy setting enables Remote Assistance invitations to be generated with improved encryption so that only computers running this version (or later versions) of the operating system can connect. This policy setting does not affect Remote Assistance connections that are initiated by instant messaging contacts or the unsolicited Offer Remote Assistance. If you enable this policy setting only computers running this version (or later versions) of the operating system can connect to this computer. If you disable this policy setting computers running this version and a previous version of the operating system can connect to this computer. If you do not configure this policy setting users can configure the setting in System Properties in the Control Panel.

Turn on session logging

This policy setting allows you to turn logging on or off. Log files are located in the user’s Documents folder under Remote Assistance. If you enable this policy setting log files are generated. If you disable this policy setting log files are not generated. If you do not configure this setting application-based settings are used.

Configure Scenario Execution Level

Determines the execution level for Windows Resource Exhaustion Detection and Resolution. If you enable this policy setting you must select an execution level from the dropdown menu. If you select problem detection and troubleshooting only the Diagnostic Policy Service (DPS) will detect Windows Resource Exhaustion problems and attempt to determine their root causes. These root causes will be logged to the event log when detected but no corrective action will be taken. If you select detection troubleshooting and resolution the DPS will detect Windows Resource Exhaustion problems and indicate to the user that assisted resolution is available. If you disable this policy setting Windows will not be able to detect troubleshoot or resolve any Windows Resource Exhaustion problems that are handled by the DPS. If you do not configure this policy setting the DPS will enable Windows Resource Exhaustion for resolution by default. This policy setting takes effect only if the diagnostics-wide scenario execution policy is not configured. No system restart or service restart is required for this policy to take effect: changes take effect immediately. This policy setting will only take effect when the Diagnostic Policy Service is in the running state. When the service is stopped or disabled diagnostic scenarios will not be executed. The DPS can be configured with the Services snap-in to the Microsoft Management Console.

Configure Reliability WMI Providers

This policy setting allows the Windows Management Instrumentation (WMI) providers Win32_ReliabilityStabilitymetrics and Win32_ReliabilityRecords to provide data to Reliability Monitor in the Action Center control panel and to respond to WMI requests. If you enable or do not configure this policy setting the listed providers will respond to WMI queries and Reliability Monitor will display system reliability information. If you disable this policy setting Reliability Monitor will not display system reliability information and WMI-capable applications will be unable to access reliability information from the listed providers.

Qualitative service type

Specifies an alternate link layer (Layer-2) priority value for packets with the Qualitative service type (ServiceTypeQualitative). The Packet Scheduler inserts the corresponding priority value in the Layer-2 header of the packets. If you enable this setting you can change the default priority value associated with the Qualitative service type. If you disable this setting the system uses the default priority value of 0. Important: If the Layer-2 priority value for this service type is specified in the registry for a particular network adapter this setting is ignored when configuring that network adapter.

Non-conforming packets

Specifies an alternate link layer (Layer-2) priority value for packets that do not conform to the flow specification. The Packet Scheduler inserts the corresponding priority value in the Layer-2 header of the packets. If you enable this setting you can change the default priority value associated with nonconforming packets. If you disable this setting the system uses the default priority value of 0. Important: If the Layer-2 priority value for nonconforming packets is specified in the registry for a particular network adapter this setting is ignored when configuring that network adapter.

Network control service type

Specifies an alternate link layer (Layer-2) priority value for packets with the Network Control service type (ServiceTypeNetworkControl). The Packet Scheduler inserts the corresponding priority value in the Layer-2 header of the packets. If you enable this setting you can change the default priority value associated with the Network Control service type. If you disable this setting the system uses the default priority value of 0. Important: If the Layer-2 priority value for this service type is specified in the registry for a particular network adapter this setting is ignored when configuring that network adapter.